Alpagaselect accepts all exchanges within 30 days of purchase. The original label and a copy of your invoice are essential.
For online orders, the 30-day guarantee also applies. Etiquette and packaging are the order of the day. A damaged product cannot be included in this policy.
For the return by delivery, you write us the information to the following e-mail address: [email protected]
- Your first and last name
- Date of online purchase
- Product description
- Reason for return
- New item required (equal or greater value)
- Phone number
- We’ll get back to you as soon as possible and work with you to resolve the situation quickly.
*Only the exchange method is accepted in the warranty policy.
** Delivery charges are non-refundable.
*** The cost of delivery of the new item will be assumed by Alpagaselect (depending on specific situations).